1. General provisions

This privacy policy (the “Policy”) governs the processing of personal data of users of the website of Dobrokhim LLC (the “Operator”) in accordance with Russian Federal Law No. 152-FZ of 27 July 2006 “On Personal Data”.

Operator: Dobrokhim LLC. INN 7802883353, OGRN 1207800121891. Address: 194355, Saint Petersburg, Russia. Contact email: info@dobrokhim.ru.

2. Data we collect

Name, company name, job title
Phone, email
Industry, approximate effluent volume, comments — data you voluntarily provide in our forms
UTM tags, cookies and technical data (IP, browser) — for analytics

3. Processing purposes

Responding to requests for laboratory tests and commercial terms
Sending the technical presentation and related materials
Traffic analytics and website improvements
Fulfilling contractual obligations when a contract is signed

4. Legal basis

Personal data is processed based on the data subject’s consent, as well as for the fulfilment of contractual obligations and compliance with applicable Russian law.

5. Retention periods

Personal data is retained for as long as needed for the stated purposes, but no longer than five years from the date of collection, unless a different period is required by law. Once the retention period ends, the data is destroyed or anonymised.

6. Sharing with third parties

The Operator does not share personal data with third parties, except as required by Russian law. We may use amoCRM, Yandex Metrica and other services to handle requests and web analytics — these act as data processors and are bound by the relevant agreements.

7. Data subject rights

Obtain information about the processing of your data
Request correction, blocking or deletion of your data
Withdraw your consent to processing
File complaints with Roskomnadzor regarding the Operator’s actions

8. Contacts

Send any questions about personal-data processing to info@dobrokhim.ru.